Customer Info

Thank You for visiting and shopping at Unlock Your Glow LLC. We ship all of our orders via USPS. Methods of shipping available includes standard and priority. Shipping restrictions include P.O. boxes. You will receive a confirmation e-mail once your order is received. Processing Time All orders are processed based on size of order. Standard shipping typically takes between 2-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed. Tracking Your Order Once your order has shipped, you will receive an e-mail with a tracking number to track your order via USPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update. Customs Fees and Import Taxes Unlock Your Glow LLC is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.). Returns Unless otherwise provided by law or by a particular offer from us, all purchases are final and non-refundable. If you believe that Unlock Your Glow has charged you in error, you must contact us within 90 days of the date on which that charge was incurred. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit in any particular instance, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.